Monday, August 20, 2012

Realtor Etiquette - Showing Basics

Realtor Etiquette - Showing Basics

I have been involved in the real estate industry for over 25 years, off and on.? I started my career in property management and I've worked in Commercial Real Estate and Residential as well.? I've even owned and operated my own brokerage.? One of my pet peeves is etiquette.? My parents were huge on Emily Post, do you remember Emily Post?? Perhaps Anne Landers???

I guess it was a different era then, but some of the basic lessons are so common sensical.? Amidst today's fast-paced world of technological innovation and casual lifestyles, manners naturally adapt to new situations. Social and cultural traditions fuse and transform in new ways, and the roles and expectations of adults and children evolve to meet those trends. Despite continuous changes, however, social civility remains rooted in the guiding principles of respect, consideration, and honesty.

Today I got a call from the showing service that makes showing appointments for my listings.? An agent made an appointment for 1:00 to 1:30 pm.? My clients packed up their nasty dog and went out for a while.? They returned at about 3:00 pm and went about their lives.? At 4:30 pm the agent accesses the key to the front door from the lockbox and walks into the house without knocking and doesn't understand why they are upset afterall he had an appointment.?

A few basics of Realtor ethics:

  1. Read the showing instructions carefully and follow those instructions.? If the instructions say there is a pet, then be sure to make an appointment and abide by it.? The dog might not be a bichon.
  2. If you are running late please call and notify the showing service that you are running late so they can notify the seller.
  3. If you aren't going to show the house, call the showing service and cancel your appointment.
  4. If there's more than one home for sale on a street double check to make sure the home you are showing is the one you have the appointment for.?
  5. Lock all doors, turn off all lights if you are instructed to?and return the key to the lockbox.? If the lockbox is a combination type box, be sure to spin the dials and not leave the combination on the box.?
  6. Provide feedback.
  7. If you use the facilities, flush.? If the house is vacant, don't use the facilities.
  8. Always knock first before entering any house.
  9. Stay with your client, don't let your client wander unescorted around anyone's home.? You don't want to be accused of removing items from the home.?
  10. Don't change the climate control in the home.
  11. Don't change the combination of the lockbox.
  12. MAKE AN APPOINTMENT!!? Don't show houses without calling first.

Thank you for showing!!

We use daily manners constantly without even thinking. From greeting and introducing others to making requests and expressing thanks, these simple exchanges are the foundation of all interactions. Since our choices impact others, it is important to make our choices thoughtfully, so as to communicate a considerate awareness of oneself and others.

If you are thinking of buying or selling an?home in? Maryland?give me a call?at 410-292-0100 or start your search here and we'll talk about the market conditions and what your home could possibly be worth in today's market place if you are thinking of selling. If you are considering buying a home, there is no better time than now to buy. The tax savings and wealth building alone is worth the plunge into todays market.? Century 21 New Millennium is part of the largest nationwide relocation company and can assist with your move here in Maryland or anywhere in the United States or abroad.? Ask me how.

In keeping with saluting our heroes, during 2012 I am waving?flat fees for active duty military, retired military and the families of fallen military, as well as policemen, firemen and emt's. If you enter into a contract by the New Year's eve I will waive the flat fee at settlement. This is a $395 savings. If you are thinking about buying or selling a home give me a call and receive full service real estate assistance from an experienced agent. Our office is open 7 days a week and we can be reached at 410-730-8888 or I can be reached directly at 410-292-0100.

June Piper-Brandon ~ Associate Broker, CDPE, CIAS, ePro?

Century 21 New Millennium

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Source: http://activerain.com/blogsview/3413824/realtor-etiquette-showing-basics

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